goldbet bd Terms and Conditions
Please read all the terms below carefully before using this platform. Using goldbet bd's services means you fully accept these terms.
These terms and conditions may change at any time. Continuing to use the service after any change means the new terms have been accepted. We therefore recommend reviewing this page regularly.
1. General Provisions
goldbet bd is an online betting and casino platform that provides cricket, football, slots, live casino and other gaming services to users in Bangladesh. These terms govern the legal relationship between goldbet bd and the user.
By registering on this platform or beginning to use any service, the user confirms that they have fully read and agreed to comply with these terms and conditions, our Privacy Policy and any other applicable guidelines.
If you disagree with any term, please stop using the platform. If you have any questions, contact us via 24/7 live chat or email.
2. Account Registration and Eligibility
2.1 Age Requirement
To open an account and use any service on goldbet bd, the user must be at least 21 (twenty-one) years old. If an underage person is identified during account verification, the account will be closed immediately and the associated balance may be forfeited.
2.2 One Account Policy
Each user may operate only one account. Creating more than one account by the same person is strictly prohibited. In such cases, goldbet bd reserves the right to close all accounts and forfeit the balances.
2.3 Accurate Information
All information provided at registration — name, mobile number, date of birth — must be completely accurate and up to date. An account created with false or incomplete information may be closed at any time.
2.4 Account Security
Keeping the account password and login details confidential is entirely the user's responsibility. goldbet bd will not be liable for any loss resulting from sharing login details with a third party.
3. Deposit and Withdrawal Policy
3.1 Deposits
bKash, Nagad and Rocket can be used to deposit on goldbet bd. The minimum deposit amount is ৳500. Once a deposit is completed successfully, it is usually credited to the account within a few minutes.
3.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can be made directly to bKash, Nagad and Rocket.
3.3 Verification
Before processing a withdrawal request, goldbet bd may ask for the necessary documents to verify identity. The mobile number registered on the account must match the deposit method.
3.4 Anti-Money Laundering Policy
goldbet bd follows a strict policy against money laundering. The right to review any suspicious transaction and, if necessary, temporarily suspend the account is reserved.
4. Bonus and Promotion Terms
4.1 Welcome Bonus
A 200% bonus is available on the first deposit at goldbet bd, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 adds a ৳2,000 bonus, bringing the total balance to ৳3,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning a total of ৳50,000 must be wagered for a ৳2,000 bonus. Withdrawals from the bonus cannot be made until the wagering requirement is met.
4.2 Other Promotions
Beyond this, various promotions — including the weekend goldbet bd Festival, Cricket Victory Bonus, goldbet bd Birthday Reward and Live Casino Tuesday Bonanza — apply subject to specific conditions. Each offer has its own wagering requirements and validity period.
4.3 Bonus Abuse
If an attempt to claim bonus benefits dishonestly is detected — such as using multiple accounts or completing bonus requirements through low-risk one-sided betting — the relevant bonus and winnings will be cancelled and the account may be closed.
4.4 VIP Program
The goldbet bd VIP program has three tiers — Bronze, Silver and Gold. A weekly cashback is available at each tier: up to 0.3% at Bronze, 0.5% at Silver and 0.8% at Gold. This cashback is calculated on the total net losses for the week.
5. Betting and Gaming Rules
5.1 Bet Placement Conditions
Once confirmed, a bet cannot be changed or cancelled — except in the case of a technical error or site issue. A bet cannot be placed if the user's account does not have a sufficient balance.
5.2 Cancellations and Result Changes
If a match is cancelled or an event is postponed indefinitely, goldbet bd will settle bets according to the applicable rules. goldbet bd's decision on determining results will be considered final.
5.3 Maximum Win Limit
A maximum win limit may apply to certain markets or games. goldbet bd is not obliged to pay out any amount exceeding this limit.
5.4 Technical Errors
goldbet bd reserves the right to correct any incorrect result displayed in a game or bet due to server issues, network interruptions or software errors.
6. Prohibited Activities
Any of the following actions are strictly prohibited and may result in account closure and balance forfeiture:
- Creating an account under a false identity or using another person's details
- Using bots, automated scripts or any other manipulative software
- Match fixing or attempting to gain any kind of unfair advantage
- Making chargebacks or fraudulent transactions
- Attempting unauthorised access to the platform's servers or security systems
- Harassing other users or engaging in offensive behaviour
7. Responsible Gaming
goldbet bd believes that gaming is a form of entertainment — it should not be used as a source of income. In line with our Responsible Gaming guidelines, every user is advised to set their own limits and play sensibly.
The platform offers deposit limits and self-exclusion options. If you have difficulty controlling your gaming, seek help via live chat. For ages 21 and over — keep minors away from all forms of betting and casino activity.
8. Intellectual Property and Copyright
All content on the goldbet bd platform — logos, designs, text, software and graphics — is protected under intellectual property law. Reproducing, distributing or using this material commercially without our written permission is strictly prohibited.
All content and trademarks of third-party game providers such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe are the property of their respective owners.
9. Account Closure and Suspension
9.1 Closure at User's Request
A user may request account closure at any time via live chat or email. The balance should be withdrawn before closure.
9.2 Closure by goldbet bd
goldbet bd may suspend or close an account without prior notice if any provision of these terms is breached, evidence of fraud is found, or for security-related reasons.
9.3 Inactive Accounts
An account with no activity for an extended period may be considered inactive. In such cases, a notice will be sent to the contact details previously provided.
10. Limitation of Liability
goldbet bd is not liable for losses caused by technical disruptions, internet disconnections or faults in third-party services. Any financial risk related to bets or gaming while using the platform rests entirely with the user.
goldbet bd does not accept liability for indirect, incidental or consequential losses under any circumstances. If you have a complaint about our services, please notify us directly via live chat or email.
11. Data Protection and Privacy
How user personal data is collected, stored and used is described in detail in our Privacy Policy. goldbet bd uses SSL encryption to keep all transactions and personal data secure.
User data is not sold to third parties. However, information may be provided to authorities when required by legal obligation or for the purposes of an investigation.
12. Dispute Resolution
If a dispute arises between goldbet bd and a user, an attempt must first be made to resolve it through direct discussion. After a complaint is raised via live chat or email, goldbet bd will respond within a reasonable time.
For general questions, see our FAQ section — there you will find answers to common issues regarding deposits, withdrawals, bonuses and accounts.
13. Changes to Terms
goldbet bd reserves the right to change these terms and conditions at any time. If there is an important change, registered users will be notified as early as reasonably possible. Continuing to use the service after a change means the new terms have been accepted.
We therefore recommend visiting this page regularly. The date of the most recent update to these terms will be noted at the top of the page.
14. Contact and Support
If you have any questions about these terms, please contact us. goldbet bd provides support in both Bengali and English, 24 hours a day, 7 days a week.
- Live Chat: Connect directly via live chat from any page on the site
- Email: [email protected]
To learn more about us or find out about the company, read our About Us page.